Reviews

Advanced Upholstery Services
Excellent
4.9
Based on 108 reviews
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towanda C.
towanda C.
Hugh has carried out two jobs for us, reupholstering a sofabed..which with a new mattress has given it a new lease of life. Great work, looks fantastic. Then, we'd made a mistake on the filling of the cushions in our new sofa..deep and soft ..but uncomfortable and impossible to get out of..was thinking i"d have to buy a brand new sofa..but again, Hugh replaced the cushion material, refilled the back cushions and rescued the situation. The arrangemnts for pick up and return were great too..his guys timely and efficient. Highly recommended..many thx hugh
Response from the owner: “Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”
Craig Newton - H.
Craig Newton - H.
Brilliant Service new Sofa cushions look amazing, thanks HughCraig
Response from the owner: Hi Craig, thanks for the review. Much appreciated. Many thanks Audrey
Ken M.
Ken M.
Highly recommended. Our 60 year old bergere suite has been beautifully recovered. Very efficient and personal service. Thank you Audrey and Hugh.
Response from the owner: Thanks Ken for the review. Audrey and Hugh
John M.
John M.
Amazing service, 10/10. Very quick, very friendly and professional. Really easy to locate. I would highly recommend Advanced Upholstery.
Response from the owner: Thanks John for the review.
Christine O.
Christine O.
Great result, like having a new leather sofa. Very friendly helpful staff.
Response from the owner: Thanks Christine for the review. Audrey
Susie F.
Susie F.
We are absolutely delighted with our refurbished and recovered antique chair; it is beautifully finished and looks amazing. Many thanks Randa! Audrey and Hugh are so helpful and make the whole process pain-free. Highly recommended!
Response from the owner: Thanks Susie for your Kind review . Audrey & Hugh.
John G.
John G.
needed a few springs for my sofa. emailed and made sure they were available. picked them up and had a chat with owner. very knowledgeable and definitely be back for any stuff I need or any repairs.

happy to have a local company.

5 star service
Janette L.
Janette L.
There service is first class. Asked if I had an idea of the sizes of the cushions which I gave. Said what the price would be approximately. Phoned to say when they would arrived at the house to pick the cushions up. I informed then when they came to pick them up I measured one wrong and I would accept the new price.
Gave me a call to say they had managed to do them sooner than they thought and delivered them the day after they had received them. 5 stars from me they were Friendly and professional. Would recommend and I would use them again.
Christopher L.
Christopher L.
My Mother and I have both used Advanced Upholstery several times over many years to reupholster sofas and armchairs. The results have always been excellent. The furniture was given a new lease of life and looked as good as new. Thank you very much, Hugh, for your reliable, perfect service. Don't throw out your favourite old sofa or comfy chair if it's much loved and could have a second life! I highly recommend Advanced Upholstery.
Response from the owner: Thank You Very much for your lovely Review. Hugh & Audrey.
Diane P.
Diane P.
Absolutely delighted with my newly recovered footstool and chair, uplifted and returned within a week and looking like new.Family and friends have also commented on how good they both lookCan’t thank you enough for the quick and friendly service I received.And a big thank you to Audrey for her patience and help while I decided on which fabric to choose.I would not hesitate in recommending and returning for any future repairs needing done, I am one very happy customer delighted with the finished result .
Response from the owner: Thank you for your kind review, Audrey and Hugh
Susi C.
Susi C.
Audrey and Hugh were a joy to work with. I had my much loved sofa and 2 ebay purchased mid century chairs fully reupholstered. Audrey showed extreme patience with my fabric decision and really engaged in my design decisions and actually came out to my house twice with her fabric books to accommodate my working pattern. The pick ups and drops off were exactly as promised and the final workmanship was excellent. They have a good range of fabrics and the prices were very reasonable. I am so pleased I took the punt to save my sofa!
Response from the owner: Thanks for your Kind review . Audrey & Hugh.
George K.
George K.
Very professional operation from start to finish. We had two sofas upholstered. Initial contact with Audrey was friendly and informative. The guys who uplifted and returned the sofas were very careful, courteous and pleasant . The work was completed to a very high standard.
Response from the owner: Thanks for your Kind review . Audrey & Hugh.
Richard W.
Richard W.
Fantastic customer service. Had kitchen chairs recovered and leather sofa cushions refilled. Uplifted, work completed and returned over a weekend. Very happy and would thoroughly recommend.
Susan R.
Susan R.
Excellent service They were very helpful and gave me good advice and the finished chair is beautiful!
Response from the owner: Thank You Susan , It was a pleasure . Hugh&Audrey.
Lauren J.
Lauren J.
Excellent customer service and good value. They collected our saggy three seater sofa on a Monday morning and rather impressively returned it 24 hours later. It's like having a brand new sofa!
Response from the owner: Thanks for your Kind review . Audrey&Hugh.
Wirginia E.
Wirginia E.
Very helpfull , try to do His job as quikly as possible and is done perfect , thank you very much Hugh
Response from the owner: Thank you very much for your kind review . Hugh
Ian J.
Ian J.
Prompt and excellent service. A pleasure to deal with. I will be back!
Response from the owner: Hi Ian thanks for the 5 stars. Thanks Hugh
Beverly H.
Beverly H.
Hugh and Audrey have completely transformed my sofas. They are absolutely stunning and their work is impeccable.So professional from the contact phone call to the uplift of my sofas continuing to the beautifully finished articles.I cannot praise this lovely couple enough with their friendly and customer focussed approach.Very highly recommended. My sofas are exactly what I wanted and better than I could buy in a shop because of the vast choice of fabrics.
Response from the owner: Thank you so much for your kind review Beverly . We are glad you are happy with your sofas . Audrey & Hugh.
Kelly E.
Kelly E.
I ordered some foam for my garden furniture, the foam was exactly what i was wanting. Fast delivery and very quick to answer any queries. Excellent service and products. Would highly recommend and I will definitely be using again in the future. 😊
Response from the owner: Thank You Very Much for your kind Review. Audrey&Hugh.
ClaireB
ClaireB
Professional, friendly, excellent service, great advice and suggestions. I can highly recommend Advanced Upholstery Services. Thank you very much Hugh for creating 4 fabulous new foam sofa seat cushions. Superb choice of material too. What a difference, they look and feel great! 😊 Thank you Hugh & Audrey for turning these around so quickly.
Response from the owner: Thank you very much for your kind review . Hugh & Audrey
Patricia B.
Patricia B.
I went in to this business to ask if they could help and everything was explained fully and I was shown the materials that would be used. I took my old cushions in on Monday afternoon and my new cushions were made and finished to a very high standard by Tuesday morning. I'm very happy with my new cushions and they look fabulous on my sofa. Thank you.
Response from the owner: Thank you for your kind review and we are glad you are delighted with your new cushions& covers.
Jill M.
Jill M.
I recently had my sofa recovered and new seat cushions made and am delighted with the result - great workmanship, customer service and attention to detail. I would definitely recommend.
Response from the owner: Hi Jill I’m glad to hear that you’re happy with your sofa. Many Thanks Hugh
liz D.
liz D.
I would highly recommend Advanced Upholstery Services. I had my 2 back sofa cushions refilled, they were picked up by Audrey who is very friendly and brought back the next day. I'm really happy with the cushions they are firm and like new. Lovely friendly customer service. Thankyou.
Response from the owner: Hi Liz I’m glad to hear that you’re happy with your back cushions. Many Thanks Hugh
Jean W.
Jean W.
I would highly recommend advance upholstery. They reupholstered a leather recliner sofa and recovered a wing chair. Service was excellent, Audrey sales person is very friendly and efficient. Would definitely use them again.
Response from the owner: Thanks for your review .We are happy you like your foam cushions and Reupholstered chair , Was a pleasure to meet you . Hugh & Audrey.
Susie M
Susie M
Brilliant service and workmanship and well priced.
Response from the owner: Hi Susie thanks for the review very much appreciated Hugh and Audrey
Chris D.
Chris D.
brilliant service could not fault it I would totally recommend them thank you
Response from the owner: Hi Chris I’m glad to hear that you’re happy with your foam cushions cut to size. Many Thanks Hugh
Derek K.
Derek K.
Excellent service and very friendly staff. We are very pleased with our newly upholstered chair.
Response from the owner: Hi Derek I’m glad to hear that you’re happy with your chair. Many Thanks Hugh
Rick V.
Rick V.
Order was as described and on time. Would use again.
Response from the owner: Hi Rick I’m glad to hear that you’re happy with your upholstery supplies . Many Thanks Hugh
Liz D.
Liz D.
Excellent service from start to finish. My sofa seat cushions were past their best and were no longer comfortable. Contacted Advanced Upholstery and Hugh replied almost immediately. Old cushions collected Tuesday mid morning and new cushions delivered Thursday afternoon. What a difference. Brilliant!
Bell C.
Bell C.
Fantastic professional work and costumer care. Extremely happy with the result. Very fast as well! Thank you Hugh
Response from the owner: Hi Bell I’m glad to hear that you’re happy with your foam cushions cut to size. Many Thanks Hugh
Leigh M.
Leigh M.
Had my sofa cushions refilled from duck feathers to foam, and what a difference.
Great service and my cushions where done in just a few hours.. would defo use again.
Lyn T.
Lyn T.
Called Advanced Upholstery Services last week and arranged for them to sort out our sofa cushions. Took one set down this morning and got them back within 2 hours, took the second set down and again got them back in record time. Great service - they couldn’t have been more helpful, great prices and very friendly staff! I would definitely recommend trying them out for yourself, they’ve certainly given our sofa a new lease of life!
Brenda O.
Brenda O.
I wish everyone else operated with such professionalism, responsiveness, friendliness and honesty and provided such high quality items. Replacement seat pads have made our old sofas look and feel better than when brand new and they advised against additional items which we didn't need. I recommend this company 100% and will be using them again.
Response from the owner: Hi Brenda I’m glad to hear that you’re happy with your foam cushions. Many Thanks Hugh
Nicole S.
Nicole S.
Bought some firm foam inserts for our couch with the Dacron add on.
Not even a month of use and they’ve gone flat and lumpy and how our 8+ year foam seats went.
Mustafa M.
Mustafa M.
Great quality products and attentive customer service. I sent them two emails and they responded within 30 minutes each time.I have to say that they are a 5 star company.
Response from the owner: Hi Mustafa Thanks you for the 5 star review. Kind Regards Hugh
Pam B.
Pam B.
Refoamed dual reclining sofa for us. Sofa now feels like new and really comfortable, a great job. Communication from Hugh was good and a really quick service.
Response from the owner: Hi Pam i’m glad to hear that you’re happy with your foam cushions cut to size for your sofa. Many Thanks Hugh
Christine E.
Christine E.
Fabric arrived ,excellently packed, the day after I placed my order. It was exactly as described. Great service
Response from the owner: Hi Christine Thanks you for the 5 star review.
Joyce C.
Joyce C.
Responded quickly to my enquiry and provided very efficient service in replacing the foam in my sofa cushions, all within 48 hours - and they are now so comfortable!
Response from the owner: Hi Joyce i’m glad to hear that you’re happy with your foam cushions cut to size. Many Thanks Hugh and Audrey
Stewart D.
Stewart D.
Materials for DIY repair.Ordered all the required materials from the website without a hitch.Received confirmation of order and despatch soon afterwards.Materials arrived following day, well wrapped and protected.Project now completed, happy wife, happy life!
Response from the owner: Hi Stewart i’m glad to hear that you’re happy with your order.
Mandy L.
Mandy L.
Placed my first online order with them which arrived really quickly. There was a slight error with it but this was rectified the very next day. I will definitely buy from them again.
Response from the owner: Hi Mandy Thank you for the wonderful review and for taking the time to share your feedback with Advanced Upholstery Services. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.Many Thanks Hugh
Yvonne J.
Yvonne J.
Always first class service from this company , good quality and very good value, first class service.
Response from the owner: Hi Yvonne Thanks for sharing your experience. Many Thanks Hugh
Melanie M.
Melanie M.
Advanced Upholstery was recommended to me when I needed some nail strips in a hurry. Hugh dealt with my frantic request and since then , even though we have never met, I regard him as a friend ! He always takes time to help and advise me and my goods always arrive on time and well packed. Even though you’re based in Scotland I get my orders in time . Thank you Advanced Upholstery and Hugh.
Response from the owner: Hi Melanie Thank you so much for taking the time to leave us this amazing review. Many Thanks Hugh
Keith F.
Keith F.
Good craftsmanship, pleasant service
Response from the owner: Hi Keith Thank you! We hope to see you again soon.Many Thanks Hugh
Shona M.
Shona M.
Just had my 2 sofas re stuffed and amazed by how good they are, they feel (and look) better now than when they were new! Amazing service and very professional. Hugh and Audrey did a fantastic job and thoroughly recommend them. 5*!
Response from the owner: Hi Shona thanks for the review. Hugh & Audrey.
Llinos
Llinos
Excellent friendly and super efficient customer service! I called and explained my need for a firmer and more comfortable armchair seat. Within the same day they were able to do the job and deliver it to me - I’ve not been this impressed in forever! Will definitely recommend to others and will use again to reupholster my sofas and chairs. Ten out of ten!
Response from the owner: Hi Llinos glad to hear you’re happy with your cushion. Thanks Hugh & Audrey
Rachel M.
Rachel M.
I'm a total newbie to this and Hugh was very responsive via email and helped with any questions I had. Audrey picked up my suite and was a delight, she had it back to me the very next day. Feel like I have a brand new sofa. Excellent quality and service, cannot recommend enough!
Response from the owner: Hi Rachel Thank you so much for your lovely review , we are very happy you love your new replacement cushions. Audrey & Hugh.
Marilyn C.
Marilyn C.
Got new replacement cushions made such a difference to my sofa they feel brand new again!
Response from the owner: Thanks for the review.
Aiden E.
Aiden E.
Just had my dining room chairs recovered by Hugh, would highly recommend.
Response from the owner: Glad to hear you’re happy with your chairs. Thanks
John M.
John M.
I had a problem with my Marks and Spencer Abbey settee. Hugh the owner and upholsterer was very friendly and helpful on email and on the phone to solve this problem. He even made a special trip to my house to double check I was completely happy.The professionalism and honesty I cant praise highly enough. I would say Hugh and his staff are a 5 star plus Company. If you have any issues with your Upholstery I would highly recommend this local business.
Response from the owner: Hi John , Thanks for the review , we are glad to have helped . Hugh.
Alex C.
Alex C.
We needed 6 dining room chairs reupholstered as the original leather covers were starting to crack. We called in at Advanced Upholstery Services and chose a suitable material and were given a fixed price.Our chairs were uplifted on the Monday morning and we did not expect them back until the Friday. However we received a phone call on the Tuesday morning to tell us our chairs were ready. They were delivered within an hour of the phone call.We were delighted with the first class job that had been done and with the overall service provided.We would definitely recommend Advanced Upholstery Services.
Response from the owner: Thanks very much , We are very happy you are happy with your chairs and our services. Hugh & Audrey.
kidaz K.
kidaz K.
My mother was delighted with her suite.....first class job, and Hugh was very professional. So much so, that he’s now doing the suite in the conservatory......would highly recommend 👍
Response from the owner: Many thanks for the review. Hugh
Kim J.
Kim J.
My mother was delighted with her suite.....first class job, and Hugh was very professional. So much so, that he’s now doing the suite in the conservatory......would highly recommend 👍
Amanda C.
Amanda C.
Fabulous service, efficient and professional, we were delighted! Thank you Hugh.
Val B.
Val B.
Would definitely recommend Advanced Upholstery Services. Had new cushions made for 2 wingback armchairs and we are delighted with the result. Excellent job and in less time than we anticipated. Thank you once again Audrey for pick up and drop off, much appreciated.
Linda H.
Linda H.
An Excellent Service. Hugh did a great repair job on my sofa and I would not hesitate to recommend him.
Gillian W.
Gillian W.
Excellent service from advanced upholstery services. Definitely recommend this company 👍🏼
Elaine A.
Elaine A.
Very fast and courteous service. My leather suite now looks brand new. Very comfy too. Perfect. I'm thrilled. Thanks Hugh.
Sonia R.
Sonia R.
Fantastic service, friendly staff. Really impressed with our reupholstered dining room chairs. Thank you!
Kathleen J.
Kathleen J.
Just had our very old parker knoll reupholstered and delighted with it, excellent workmanship would highly recommend.
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