Reviews

John S.
Very helpfully provided a new spring to replace broken one on chair.
Response from the owner:Thank you for your kind review! We’re really glad we could help by providing the replacement spring and get your chair sorted. Much appreciated.
Janet Patricia T.
The quantity to buy was advised by the website calculator. We have a considerable amount left over, - wasteful. Packages separated. Second package delivered a week after first one. Resulted in delay in completing fitting.
Response from the owner:Thanks for taking the time to leave a rating. We appreciate your feedback and are always looking to improve.
Katie D.
Great delivery brillant service would recommend
Response from the owner:Thank you for your kind words! We’re thrilled you were happy with the delivery and service, and we really appreciate your recommendation.
Lavinia M.
Had 4 kitchen chairs recovered with my choice of material. They are lovely. Am hoping to have another set of kitchen chairs done. I think the price is reasonable. They also collect the furniture if needed.
Photo from customer review
Response from the owner:Thank you for your lovely review! We’re delighted to hear you’re happy with your recovered kitchen chairs and that the service, including collection, worked well for you.
John P.
Quick deliveries, great prices
Response from the owner:Thanks for your review! We’re glad you were happy with the quick delivery and our pricing.
Mike H.
Delighted with the high standard of skill shown on the two projects given to Hugh.
Response from the owner:Thank you so much, Mike! We’re delighted to hear you’re pleased with the results. It was a real pleasure working on your projects, and we truly appreciate your kind words.
Heliconia F.
Good quality with quick turnaround. Definitely recommend!
Response from the owner:Thank you for your review! We’re glad you were happy with the quality and turnaround time. We really appreciate your recommendation.
Andy H.
it was exactly what was ordered, thank you
Response from the owner:Thanks for taking the time to leave feedback. We’re pleased the order arrived quickly and met your expectations.
sylvia E.
Bad I have never used your company don’t know who you are . Do you normally email random strangers
Response from the owner:Thanks for your feedback
Steven B.
Very happy with my new sofa cushions they were perfect with the fitting and firmness I requested. Highly recommended.
Response from the owner:Thank you very much for your kind review. We’re delighted to hear the sofa cushions were a perfect fit and that the firmness was exactly what you wanted. Your recommendation really means a lot to us.
Rob G.
Used this foam for sound panels. Great quality
Response from the owner:Thank you for your review. We’re really pleased to hear the foam worked well for your sound panels and that you were happy with the quality. Much appreciated.
John H.
Pirelli webbing delivered on time and was exactly what was ordered, even a few extra mm length to allow for measurement error etc
Response from the owner:Thank you for your feedback. We’re delighted the Pirelli webbing arrived on time and met your expectations. Thanks for taking the time to leave a review.
Patricia B.
Ordered twice from Advanced Upholstery Services, excellent service. My order was cut to accurate size, packed well and delivered quickly. Highly recommend.
Response from the owner:Hi Patricia glad to hear that you’re happy with our service.
phil W.
Brilliant service and value for
Response from the owner:Hi Phil thanks for your review
Mark McDonald P.
Just collected two sofa cushions from Hugh at Advanced. The sofa was only purchased a few weeks ago from DFS, at the time of purchase the seat cushions felt firm however after a few weeks these felt uncomfortable. So I dropped off at Advanced for firmer fillings, superb turnaround ie 4 days and now very happy with the seat cushions. I can’t fault Hugh or his commitment to his customers……..first class service
Ruth O.
Really terrific job with my 27 year old sofa - photos attached to show the transformation. Magnificent craftsmanship with friendly and fair dealings. And the team made it a smooth and easy process for me in terms of pickup, turnaround and delivery.
Photo from customer review
Response from the owner:Thank you so much for your kind words! We’re thrilled you’re happy with the transformation of your 27-year-old sofa — it was a pleasure to work on such a well-loved piece. Your appreciation of our craftsmanship and service means a lot to the whole team. We’re glad we could make the process smooth and easy for you from start to finish. Enjoy your beautifully refreshed sofa, and thanks again for sharing the lovely photos!
claire A.
Great job replacing the foam and repairing the webbing in our old (~20yrs) leather armchairs and sofa. All like new again. Each piece picked up and brought back to our door
Response from the owner:Thank you so much for the lovely review! We're delighted to hear you're pleased with the new foam and webbing repairs on your leather armchairs and sofa. It was a pleasure giving your furniture a fresh lease of life. And don’t hesitate to get in touch if you need anything else!
Gavin R.
This company comes across as so picky about what they can do despite their advertising. They respond to a query promptly but do not say WHY they do not want the work. Why advertise in the vein they do then? They might have received a better review if they had said what their problem was.
Response from the owner:Hi Gavin thanks for the Google review. Much appreciated.
Peter M.
Excellent service, swift manufacturing and despatch. Would highly recommend without hesitation. First class
Response from the owner:Hi Peter, thanks for the five star review. Kind regards Hugh
towanda C.
Hugh has carried out two jobs for us, reupholstering a sofabed..which with a new mattress has given it a new lease of life. Great work, looks fantastic. Then, we'd made a mistake on the filling of the cushions in our new sofa..deep and soft ..but uncomfortable and impossible to get out of..was thinking i"d have to buy a brand new sofa..but again, Hugh rep
laced the cushion material, refilled the back cushions and rescued the situation. The arrangemnts for pick up and return were great too..his guys timely and efficient. Highly recommended..many thx hugh
Response from the owner:“Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”
Craig Newton - H.
Brilliant Service new Sofa cushions look amazing, thanks Hugh

Craig
Response from the owner:Hi Craig, thanks for the review. Much appreciated. Many thanks Audrey
Ken M.
Highly recommended. Our 60 year old bergere suite has been beautifully recovered. Very efficient and personal service. Thank you Audrey and Hugh.
Response from the owner:Thanks Ken for the review. Audrey and Hugh
John M.
Amazing service, 10/10. Very quick, very friendly and professional. Really easy to locate. I would highly recommend Advanced Upholstery.
Response from the owner:Thanks John for the review.
Christine O.
Great result, like having a new leather sofa. Very friendly helpful staff.
Response from the owner:Thanks Christine for the review. Audrey
Susie F.
We are absolutely delighted with our refurbished and recovered antique chair; it is beautifully finished and looks amazing. Many thanks Randa! Audrey and Hugh are so helpful and make the whole process pain-free. Highly recommended!
Photo from customer review
Response from the owner:Thanks Susie for your Kind review . Audrey & Hugh.
John G.
needed a few springs for my sofa. emailed and made sure they were available. picked them up and had a chat with owner. very knowledgeable and definitely be back for any stuff I need or any repairs.

happy to have a local company.

5 star service
Carol L.
Absolutely blown away with the service received from Hugh. Replied straight away. Was happy to come collect from West Lothian. I was only looking to get 1 sofa done but after seeing how great the larger sofa looked Iv decided to get the other one done. They look brand new, possibly even better than when they were brand new. I also recommend my sister & she to is beyond happy with the service. Thank you Hugh.
Janette L.
There service is first class. Asked if I had an idea of the sizes of the cushions which I gave. Said what the price would be approximately. Phoned to say when they would arrived at the house to pick the cushions up. I informed then when they came to pick them up I measured one wrong and I would accept the new price.
Gave me a call to say they had managed to do them sooner than they thought and delivered them the day after they had received them. 5 stars from me they were Friendly and professional. Would recommend and I would use them again.
Diane P.
Absolutely delighted with my newly recovered footstool and chair, uplifted and returned within a week and looking like new.
Family and friends have also commented on how good they both look
Can’t thank you enough for the quick and friendly service I received.
And a big thank you to Audrey for her patience and help while I decided on which fabric to choose.
I would not hesitate in recommending and returning for any future repairs needing done, I am one very happy customer delighted with the finished result .
Response from the owner:Thank you for your kind review, Audrey and Hugh
Susi C.
Audrey and Hugh were a joy to work with. I had my much loved sofa and 2 ebay purchased mid century chairs fully reupholstered. Audrey showed extreme patience with my fabric decision and really engaged in my design decisions and actually came out to my house twice with her fabric books to accommodate my working pattern. The pick ups and drops off were exactly as promised and the final workmanship was excellent. They have a good range of fabrics and the prices were very reasonable. I am so pleased I took the punt to save my sofa!
Response from the owner:Thanks for your Kind review . Audrey & Hugh.
George K.
Very professional operation from start to finish. We had two sofas upholstered. Initial contact with Audrey was friendly and informative. The guys who uplifted and returned the sofas were very careful, courteous and pleasant . The work was completed to a very high standard.
Response from the owner:Thanks for your Kind review . Audrey & Hugh.
Richard W.
Fantastic customer service. Had kitchen chairs recovered and leather sofa cushions refilled. Uplifted, work completed and returned over a weekend. Very happy and would thoroughly recommend.
Susan R.
Excellent service They were very helpful and gave me good advice and the finished chair is beautiful!
Response from the owner:Thank You Susan , It was a pleasure . Hugh&Audrey.
Lauren J.
Excellent customer service and good value. They collected our saggy three seater sofa on a Monday morning and rather impressively returned it 24 hours later. It's like having a brand new sofa!
Response from the owner:Thanks for your Kind review . Audrey&Hugh.
Wirginia E.
Very helpfull , try to do His job as quikly as possible and is done perfect , thank you very much Hugh
Response from the owner:Thank you very much for your kind review . Hugh
Ian J.
Prompt and excellent service. A pleasure to deal with. I will be back!
Response from the owner:Hi Ian thanks for the 5 stars. Thanks Hugh
Beverly H.
Hugh and Audrey have completely transformed my sofas. They are absolutely stunning and their work is impeccable.
So professional from the contact phone call to the uplift of my sofas continuing to the beautifully finished articles.
I cannot praise this lovely couple enough with their friendly and customer focussed approach.
Very highly recommended. My sofas are exactly what I wanted and better than I could buy in a shop because of the vast choice of fabrics.
Response from the owner:Thank you so much for your kind review Beverly . We are glad you are happy with your sofas . Audrey & Hugh.
Kelly E.
I ordered some foam for my garden furniture, the foam was exactly what i was wanting. Fast delivery and very quick to answer any queries. Excellent service and products. Would highly recommend and I will definitely be using again in the future. 😊
Response from the owner:Thank You Very Much for your kind Review. Audrey&Hugh.
ClaireB
Professional, friendly, excellent service, great advice and suggestions. I can highly recommend Advanced Upholstery Services. Thank you very much Hugh for creating 4 fabulous new foam sofa seat cushions. Superb choice of material too. What a difference, they look and feel great! 😊 Thank you Hugh & Audrey for turning these around so quickly.
Response from the owner:Thank you very much for your kind review . Hugh & Audrey
Patricia B.
I went in to this business to ask if they could help and everything was explained fully and I was shown the materials that would be used. I took my old cushions in on Monday afternoon and my new cushions were made and finished to a very high standard by Tuesday morning. I'm very happy with my new cushions and they look fabulous on my sofa. Thank you.
Response from the owner:Thank you for your kind review and we are glad you are delighted with your new cushions& covers.
Jill M.
I recently had my sofa recovered and new seat cushions made and am delighted with the result - great workmanship, customer service and attention to detail. I would definitely recommend.
Response from the owner:Hi Jill I’m glad to hear that you’re happy with your sofa. Many Thanks Hugh
liz D.
I would highly recommend Advanced Upholstery Services. I had my 2 back sofa cushions refilled, they were picked up by Audrey who is very friendly and brought back the next day. I'm really happy with the cushions they are firm and like new. Lovely friendly customer service. Thankyou.
Response from the owner:Hi Liz I’m glad to hear that you’re happy with your back cushions. Many Thanks Hugh
Jean W.
I would highly recommend advance upholstery. They reupholstered a leather recliner sofa and recovered a wing chair. Service was excellent, Audrey sales person is very friendly and efficient. Would definitely use them again.
Response from the owner:Thanks for your review .We are happy you like your foam cushions and Reupholstered chair , Was a pleasure to meet you . Hugh & Audrey.
Susie M.
Brilliant service and workmanship and well priced.
Response from the owner:Hi Susie thanks for the review very much appreciated Hugh and Audrey
Chris D.
brilliant service could not fault it I would totally recommend them thank you
Response from the owner:Hi Chris I’m glad to hear that you’re happy with your foam cushions cut to size. Many Thanks Hugh
Derek K.
Excellent service and very friendly staff. We are very pleased with our newly upholstered chair.
Response from the owner:Hi Derek I’m glad to hear that you’re happy with your chair. Many Thanks Hugh
Rick V.
Order was as described and on time. Would use again.
Response from the owner:Hi Rick I’m glad to hear that you’re happy with your upholstery supplies . Many Thanks Hugh
Liz D.
Excellent service from start to finish. My sofa seat cushions were past their best and were no longer comfortable. Contacted Advanced Upholstery and Hugh replied almost immediately. Old cushions collected Tuesday mid morning and new cushions delivered Thursday afternoon. What a difference. Brilliant!
Bell C.
Fantastic professional work and costumer care. Extremely happy with the result. Very fast as well! Thank you Hugh
Response from the owner:Hi Bell I’m glad to hear that you’re happy with your foam cushions cut to size. Many Thanks Hugh
Leigh M.
Had my sofa cushions refilled from duck feathers to foam, and what a difference.
Great service and my cushions where done in just a few hours.. would defo use again.
Lyn T.
Called Advanced Upholstery Services last week and arranged for them to sort out our sofa cushions. Took one set down this morning and got them back within 2 hours, took the second set down and again got them back in record time. Great service - they couldn’t have been more helpful, great prices and very friendly staff! I would definitely recommend trying them out for yourself, they’ve certainly given our sofa a new lease of life!
Brenda O.
I wish everyone else operated with such professionalism, responsiveness, friendliness and honesty and provided such high quality items. Replacement seat pads have made our old sofas look and feel better than when brand new and they advised against additional items which we didn't need. I recommend this company 100% and will be using them again.
Response from the owner:Hi Brenda I’m glad to hear that you’re happy with your foam cushions. Many Thanks Hugh
Nicole S.
Bought some firm foam inserts for our couch with the Dacron add on.
Not even a month of use and they’ve gone flat and lumpy and how our 8+ year foam seats went.
Mustafa M.
Great quality products and attentive customer service. I sent them two emails and they responded within 30 minutes each time.

I have to say that they are a 5 star company.
Response from the owner:Hi Mustafa Thanks you for the 5 star review. Kind Regards Hugh
Kim J.
My mother was delighted with her suite.....first class job, and Hugh was very professional. So much so, that he’s now doing the suite in the conservatory......would highly recommend 👍
Amanda C.
Fabulous service, efficient and professional, we were delighted! Thank you Hugh.
Val B.
Would definitely recommend Advanced Upholstery Services. Had new cushions made for 2 wingback armchairs and we are delighted with the result. Excellent job and in less time than we anticipated. Thank you once again Audrey for pick up and drop off, much appreciated.
Linda H.
An Excellent Service. Hugh did a great repair job on my sofa and I would not hesitate to recommend him.
Gillian W.
Excellent service from advanced upholstery services. Definitely recommend this company 👍🏼
Elaine A.
Very fast and courteous service. My leather suite now looks brand new. Very comfy too. Perfect. I'm thrilled. Thanks Hugh.
Sonia R.
Fantastic service, friendly staff. Really impressed with our reupholstered dining room chairs. Thank you!